Our Response to COVID-19

We are excited to announce that Big Island Toyota will move forward with the changes to our existing policies.

Updated Policies:

Mask requirements will lift on 3/26/2022 for all facilities at Big Island Toyota.
Big Island Toyota will operate without social distancing measures.
We ask members to please refrain from visiting Big Island Toyota when ill.

We encourage our customers to use their best judgment when interacting with people outside their households. Masks are no longer required to be worn.

On behalf of our dealership, thank you for being a loyal customer. Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time.

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First and foremost, we want you to know that we value the health and safety of our customers and staff. As a business, Big Island Toyota is taking the extra steps necessary to maintain a healthy and sanitary workplace while still meeting our customers' needs.

We continue to monitor information from state health authorities and the CDC for their guidance and recommendations on how we can help to prevent the spread of this virus.

Our steps include:

Thorough cleanings of all dealership facilities daily
Sanitizing gel and foam stations available on-site
Providing our staff with specific instructions on hand washing and the importance of staying home if they are not feeling well
Adhering to the recommended six feet of social distance from other staff and customers
Kupuna hours are the first hours of operation for Service and Sale

We will be adjusting schedules and operations for some of our staff to ensure that we stay well and can continue serving our customers efficiently. These schedule adjustments should have minimal impact on our in-store operations.

Our website is a helpful resource for shopping and researching vehicles, finding service and parts information, and communicating directly with the dealership.

No matter the department you're looking to reach, we have staff available to answer your questions and assist with your needs. You can connect with a member of our team by phone, email or through our website.

Together, we can maintain a healthy environment and combat the spread of COVID-19.

On behalf of our dealership, thank you for being a loyal customer. Please don't hesitate to reach out as we remain dedicated to serving you for all of your automotive needs through this challenging time.

Spend $299 at Big Island Toyota in our Service Department and receive a complimentary interior sanitation.

This process includes a fogger application, with professional sanitizer heated and dispersed through your vehicle interior in micro-droplet form. The resulting fog penetrates fabrics, and makes its way into even remote compartments and tiny crevices throughout your interior. With this service - and with all that we do - you can rest assured that we value your safety at Big Island Toyota.

Watch the Video Below or Ask your Service Advisor for more information.